Marketing Content & Support Manager at Scandic hotels
If your passion is marketing, what would be more exciting than marketing of travel experiences? Today, there are Scandic hotels in more than 130 destinations across the Nordics and Germany, where over 30 000 people every day get a new experience. These customer journeys, all the way from inspiration to evaluation, are what we work on every day.
The marketing team’s main mission is to inspire existing customers and attract new customers to our hotels. We are responsible for all customer communication across all channels, strategic as well as tactical. We aim to work agile and data-driven – where we go for business value, base decisions on data, test new approaches and channels, optimize and learn.
The Marketing Content & Support Manager has a team of 6 people and is part of the Group Marketing team. In this role you are responsible for 360 content creation and execution for all owned, earned and paid marketing channels at group, online and offline, strategic and tactical. You will also lead the content creation and coordination in 3rd party channels as well as ensuring support for hotels in tools & systems.
Areas of responsibility:
Lead a team of 6 people including attract, retain and develop as well as setting targets and follow-up on performance
Ensure efficient collaboration and ways-of-working within team and towards other Scandic functions
Ensure development of generic / Scandic-wide content (copy, images, video) for all channels – for all sites and countries
Ensure domain-specific content creation for .COM
Ensure a data-driven approach with the customer in focus
Prioritize content creation requests and ensure communication of delivery times and scope
Ensure fulfillment of SLA on support for hotels in content systems
Ensure 3rd party channel updates for all hotels across countries
Apply here.http://mediejobb.info/marketing-content-support-manager-at-scandic-hotels/Journalistik & CopywritingStockholm